Monday thru Friday: 8 AM – 7 PM
Saturday: 8 AM –6 PM
Sunday: 9 AM – 5 PM
Any interstate or intrastate long distance moves or shipments going into movers warehouse for storage must have a written descriptive inventory of the articles prepared by your mover.
While there is no specific inventory form prescribed, the movers are free to design their own style form. The inventory form must identify each specific box, and every non-boxed item in the load.
The mover must mark every article with a numbered sticker. The number of the sticker corresponds to a line on the inventory form. Each article must also have a detailed description of its condition prior to it being loaded to the truck.
The mover must give you an opportunity to verify accuracy of the inventory and its description. If you disagree with any of the item's description, you should make your own notes on the form. After you go over the inventory, both you and the mover must sign and date it. You must receive a copy of the inventory forms and hold on to them until the delivery day.
At the time mover delivers your shipment, you must go over every article that goes off the truck to the inventory and check its condition and make written notes on the form. If there are missing items indicate them on the forms as well. This will not be an official claim for loss or damage, but it will certainly help when you are filing one with the moving or insurance company.
The inventory forms have descriptive symbols, which help to describe condition of items at the time of pickup and delivery. Example: Item #1 - Wooden Chair - F, W.1, SC. F for faded, W.1 for badly worn top, SC for scratched. The customer should be actively participating in inventory and description of the items. In case you disagree with the movers assessment of your goods, you can make your own notations on the inventory forms.
Inventory of goods is kept attached to the contract with the shipment at all times, a copy of signed inventory forms are given to the customer. The customer should hold on to the forms until the shipment is delivered. This will give you a chance to go over the shipment's condition at the time of delivery.
Making notations on the inventory forms of the damaged or missing items will help you when processing claims. Making notations on the form doesn't constitute the claim, but will definitely help you when you do.